2017 Jeep Grand Cherokee Issues

Several 2017 Jeep Grand Cherokee issues have been documented, including problems with the shifter mechanism and the infotainment screen. These problems can range from minor annoyances to safety concerns, so it pays to know what to look for. If you own or are considering buying this SUV, understanding these common faults will help you stay ahead of costly repairs.

This guide covers the most reported 2017 Jeep Grand Cherokee issues, from transmission quirks to electrical glitches. We will walk through each problem, explain why it happens, and give you practical steps to fix or prevent them. No fluff, just straight talk about what goes wrong and what you can do about it.

The 2017 model year brought a mix of improvements and headaches. Owners have flagged several recurring themes. Let’s break down the biggest trouble spots.

Transmission Problems And Shifter Confusion

One of the most talked-about 2017 Jeep Grand Cherokee issues involves the electronic shifter. This system replaced the traditional mechanical lever. Many drivers found it confusing and unintuitive.

Shifter lag: The transmission sometimes hesitates to engage Park or Drive.
Unintended rollaway: If you don’t wait for the dash indicator, the vehicle might roll.
Jerky shifts: Some owners report hard or delayed gear changes, especially at low speeds.

Jeep issued a recall for the shifter software. However, the physical design remains a point of frustration. If you experience hesitation, always double-check the instrument cluster before exiting.

How To Handle Shifter Issues

Ensure the software update has been applied by your dealer.
Always pause after pressing Park until you see the “P” on the display.
Use the parking brake every time you stop, even on flat ground.

Infotainment Screen Freezing And Glitches

The Uconnect system in the 2017 Grand Cherokee is generally well-liked, but it has its moments. Screen freezes, blackouts, and slow response are common complaints. This is another frequent 2017 Jeep Grand Cherokee issues category.

Screen goes blank while driving.
Touch response becomes sluggish or unresponsive.
Bluetooth pairing drops randomly.
Navigation system loses signal or freezes.

A simple reset often fixes temporary glitches. Press and hold the volume and tune knobs for 10-15 seconds until the screen reboots. If the problem persists, a dealer software update may be needed.

Air Suspension Failures

If your Grand Cherokee has the optional air suspension, be prepared for potential leaks. The system uses air bags instead of steel springs. Over time, these bags can develop cracks.

Vehicle sits lower on one corner.
Compressor runs constantly or fails.
Warning lights for suspension appear on the dash.
Rough ride quality when the system malfunctions.

Replacing air springs is expensive. Many owners switch to a coil spring conversion kit to avoid future problems. This is a permanent fix but costs around $1,500 to $2,500 installed.

Electrical System Gremlins

Electrical issues are a broad category of 2017 Jeep Grand Cherokee issues. They can affect everything from windows to the engine start function.

Battery drains overnight without explanation.
Power windows stop working intermittently.
Remote start fails to engage.
Dashboard lights flicker or come on randomly.

Start by checking the battery terminals for corrosion. A loose ground connection can cause many of these symptoms. If the battery is original, consider replacing it—even if it tests okay, age can cause internal failure.

Engine Oil Consumption

Some 2017 Grand Cherokee models with the 3.6L Pentastar V6 burn oil faster than expected. Owners report needing to add a quart between oil changes. This is a known issue that can lead to engine damage if ignored.

Low oil level warning light appears.
Blue smoke from the exhaust on startup.
Rough idle or misfire codes.
Spark plug fouling from oil deposits.

Check your oil level every 1,000 miles. If you notice consumption, have the dealer perform an oil consumption test. In severe cases, the engine may need piston ring replacement under warranty.

Sunroof Leaks And Wind Noise

The dual-pane panoramic sunroof is a popular feature, but it can be problematic. Water leaks and excessive wind noise are common 2017 Jeep Grand Cherokee issues.

Water stains on headliner after rain.
Wind noise at highway speeds.
Sunroof gets stuck or won’t close fully.
Drain tubes clog with debris.

Clean the drain tubes regularly using compressed air or a thin wire. Avoid forcing the sunroof if it sticks—this can break the mechanism. A dealer can adjust the glass alignment to reduce wind noise.

Brake System Complaints

Premature brake wear and pulsation are reported by many owners. The brakes may feel spongy or vibrate when stopping.

Brake pedal feels soft or goes to the floor.
Vibration through the steering wheel during braking.
Squealing or grinding noises.
Uneven pad wear across axles.

Inspect brake pads and rotors at every tire rotation. Warped rotors are common if the vehicle is driven hard. Upgrading to aftermarket rotors can improve durability.

Heating And Air Conditioning Malfunctions

HVAC problems can make driving uncomfortable. Some owners report the system blowing hot air on one side and cold on the other.

Blend door actuator fails, causing temperature mismatch.
AC compressor clutch fails to engage.
Heater core leaks coolant into the cabin.
Fan speed resistor fails, limiting airflow.

If the temperature is inconsistent, the blend door actuator is likely the culprit. This part is relatively cheap (around $50) but labor can be high because it’s buried behind the dashboard.

Steering And Suspension Noises

Clunks, pops, and rattles from the front end are not uncommon. These 2017 Jeep Grand Cherokee issues often point to worn suspension components.

Ball joints wear out prematurely.
Sway bar links break or make noise.
Strut mounts fail, causing knocking over bumps.
Power steering pump whines at low speeds.

Have a mechanic inspect the front end during oil changes. Catching worn parts early prevents more expensive damage to tires and alignment.

Check Engine Light And Sensor Failures

The check engine light can illuminate for many reasons. Common triggers include oxygen sensor failures and evaporative emissions leaks.

P0420 code (catalytic converter efficiency low).
P0456 code (small EVAP leak).
O2 sensor voltage readings out of range.
Mass airflow sensor contamination.

Don’t ignore the check engine light. A simple code reader can tell you the general area. Many auto parts stores will read codes for free. Address the issue quickly to avoid reduced fuel economy.

Door Handle And Lock Mechanism Issues

Some owners report that exterior door handles break or become loose. The interior door panels may also have issues with the lock actuator.

Door handle pulls off in your hand.
Power door lock fails to unlock.
Key fob range is short or inconsistent.
Door ajar warning stays on even when closed.

Door handle replacements are straightforward and cost around $100 for the part. If the lock actuator fails, it may require removing the door panel, which is more labor-intensive.

Fuel System And Evaporative Emissions

Fuel system problems can cause hard starting or poor performance. The EVAP system is particularly sensitive to loose gas caps.

Fuel pump relay failure leads to no-start.
Fuel injectors clog, causing misfires.
EVAP canister purge valve sticks open.
Gas cap warning light appears frequently.

Always tighten the gas cap until it clicks. If the EVAP code returns, have the purge valve tested. A faulty purge valve can also cause rough idle.

Recalls And Technical Service Bulletins

Jeep issued several recalls for the 2017 Grand Cherokee. Knowing these can save you money on repairs.

Shifter recall: Software update to prevent rollaway.
Airbag recall: Potential inflator rupture (Takata).
Brake booster recall: Loss of power brake assist.
Fuel pump recall: Possible failure causing stall.

Check your VIN on the NHTSA website to see if any recalls are outstanding. Dealers must perform recall repairs for free, even if you are not the original owner.

Frequently Asked Questions

What Is The Most Common Problem With A 2017 Jeep Grand Cherokee?

The most common 2017 Jeep Grand Cherokee issues involve the electronic shifter and the Uconnect infotainment system. Many owners also report transmission hesitation and screen freezing.

Does The 2017 Jeep Grand Cherokee Have Transmission Problems?

Yes, some owners experience jerky shifts, delayed engagement, or confusion with the electronic shifter. A software update from the dealer often improves behavior, but some issues persist.

How Long Do 2017 Jeep Grand Cherokees Last?

With proper maintenance, many Grand Cherokees reach 150,000 to 200,000 miles. However, addressing common 2017 Jeep Grand Cherokee issues early is key to longevity.

Is The 2017 Jeep Grand Cherokee Reliable?

Reliability is mixed. The powertrain is generally solid, but electrical and suspension problems are more frequent than average. Pre-purchase inspection is highly recommended.

What Should I Check Before Buying A Used 2017 Jeep Grand Cherokee?

Check for shifter recall completion, test the infotainment system, inspect the sunroof drains, and verify the air suspension (if equipped) works properly. Also look for oil consumption signs.

Owning a 2017 Jeep Grand Cherokee means staying proactive. Most issues are manageable if caught early. Keep up with recalls, check fluids regularly, and address warning lights promptly. This SUV offers a lot of capability and comfort, but it demands a bit more attention than some rivals. With the right care, you can minimize the impact of these known 2017 Jeep Grand Cherokee issues and enjoy your vehicle for years to come.