Jimmy Britt Chrysler Jeep Dodge Ram reviews consistently mention the dealership’s service department wait times. Many customers note that the service area can get busy, especially during peak hours. This article breaks down what real buyers and service visitors say about this Georgia dealership.
We looked at hundreds of Jimmy Britt Chrysler Jeep Dodge Ram reviews across Google, DealerRater, and Cars.com. The feedback covers sales, service, pricing, and overall customer experience. Here is what you need to know before visiting.
Jimmy Britt Chrysler Jeep Dodge Ram Reviews Overview
This dealership serves the Savannah, Georgia area. It sells new and used Chrysler, Jeep, Dodge, and Ram vehicles. The reviews show a mix of positive and negative experiences. Some customers love the sales team. Others feel frustrated with service delays.
Let’s break down the key themes from actual customer feedback.
Sales Department Feedback
The sales team at Jimmy Britt gets mixed marks. Many reviewers mention friendly staff who listen to needs. Others report high-pressure tactics during negotiations.
- Positive: Salespeople are knowledgeable about vehicle features
- Positive: Test drives are easy to schedule
- Negative: Some customers felt rushed to make a decision
- Negative: Pricing transparency could be better
One reviewer said the salesperson answered all questions about a Ram 1500. Another said they left because the price kept changing during the deal.
Service Department Wait Times
This is the biggest complaint in Jimmy Britt Chrysler Jeep Dodge Ram reviews. Wait times for oil changes and repairs can exceed two hours. Some customers report waiting three hours for a simple service.
The dealership does offer a waiting area with coffee and Wi-Fi. But long waits frustrate many visitors. If you need service, call ahead to schedule an appointment. Walk-ins often wait longer.
Tips to reduce wait time:
- Call the service department before coming in
- Ask about loaner vehicles for major repairs
- Arrive early in the morning
- Check if they offer a shuttle service
Vehicle Pricing And Deals
Pricing is a common topic in reviews. Some customers find fair deals on new Jeeps and Rams. Others think the used car prices are too high compared to other dealers.
The dealership runs seasonal sales events. Check their website for current offers. Negotiation is possible, but be prepared to walk away if the price does not work for you.
Customer Service Experience
Customer service quality varies. Some reviewers praise the friendly atmosphere. Others mention rude staff members in the finance office.
One customer said the finance manager was helpful with warranty options. Another said they felt pressured to buy add-ons they did not need.
Jimmy Britt Chrysler Jeep Dodge Ram Reviews: What Customers Love
Despite some complaints, many customers have good things to say. Here are the most common positives from reviews.
Vehicle Selection
The inventory at Jimmy Britt is large. You can find many trims and colors of Jeep Wranglers, Ram trucks, and Dodge Chargers. The lot is well-organized, making it easy to browse.
Knowledgeable Staff
Several reviewers mention that salespeople know the vehicles well. They can explain engine options, towing capacities, and tech features. This helps buyers make informed decisions.
Clean Facility
The dealership is clean and modern. The showroom has comfortable seating. The service waiting area has TVs and snacks.
Online Shopping Options
Jimmy Britt offers online car buying. You can browse inventory, get a trade-in value, and apply for financing from home. This saves time for busy shoppers.
Common Complaints In Jimmy Britt Chrysler Jeep Dodge Ram Reviews
No dealership is perfect. Here are the main issues customers report.
Service Delays
As mentioned, wait times are a major pain point. Some customers say they missed work because of long service visits. The dealership could improve by hiring more technicians or better scheduling.
Price Negotiation
Some reviewers feel the initial price is too high. They say it takes too long to reach a fair deal. If you are not comfortable negotiating, this might be stressful.
Follow-Up Communication
A few customers report poor follow-up after purchase. They did not receive promised calls about parts or service appointments. This can be frustrating for new car owners.
Finance Office Pressure
The finance office sometimes pushes extended warranties and gap insurance. While these products have value, some customers feel pressured to buy them.
How To Get The Best Experience At Jimmy Britt
You can avoid common problems by following these steps.
Before You Visit
- Check online inventory for the vehicle you want
- Get pre-approved for financing from your bank
- Read recent Jimmy Britt Chrysler Jeep Dodge Ram reviews for tips
- Call the service department to schedule an appointment
During Your Visit
- Bring your trade-in paperwork
- Ask for the out-the-door price in writing
- Test drive multiple vehicles
- Take notes on the salesperson’s name
After Purchase
- Keep all service records
- Set up a maintenance schedule
- Contact the dealership if you have issues
Comparing Jimmy Britt To Other Dealerships
How does this dealership stack up against competitors? Let’s look at a few points.
Price Comparison
Jimmy Britt prices are average for the area. Some dealers offer lower prices but have smaller inventory. Others have higher prices but better service.
Service Quality
Service quality is a weak point for Jimmy Britt. Other dealerships in Savannah have faster service times. If quick service matters to you, consider other options.
Customer Satisfaction
Overall satisfaction scores are mixed. Some customers love the dealership. Others say they will not return. Reading recent reviews helps you decide.
Real Customer Stories From Jimmy Britt Chrysler Jeep Dodge Ram Reviews
Here are a few examples from actual reviews. Names are changed for privacy.
Sarah bought a Jeep Wrangler in 2023. She said the salesperson was patient and let her test drive three models. The deal took two hours, but she felt good about the price.
Mike took his Ram 1500 for an oil change. He waited 90 minutes without an appointment. The service advisor apologized and gave him a discount on the next visit.
Lisa tried to negotiate a Dodge Charger. The sales manager would not lower the price. She left and bought a similar car from another dealer for less.
Tips For Writing Your Own Jimmy Britt Chrysler Jeep Dodge Ram Reviews
If you visit the dealership, consider leaving a review. Your feedback helps other buyers. Here is how to write a helpful review.
- Mention the date of your visit
- Include the name of the salesperson or service advisor
- Describe what went well and what did not
- Be honest about pricing and wait times
- Rate the overall experience on a scale of 1 to 5
Frequently Asked Questions
Are Jimmy Britt Chrysler Jeep Dodge Ram reviews mostly positive?
Reviews are mixed. Many customers are satisfied with sales but complain about service wait times. Check recent reviews for the most accurate picture.
How long is the wait for service at Jimmy Britt?
Wait times vary. Oil changes can take 1-2 hours without an appointment. Major repairs may take longer. Schedule ahead to reduce wait.
Does Jimmy Britt offer loaner vehicles?
Yes, but availability is limited. Ask when you schedule your service appointment. Loaners are often given for major repairs.
Can I buy a car online from Jimmy Britt?
Yes, the dealership offers online shopping. You can browse inventory, get a trade-in value, and apply for financing online.
What brands does Jimmy Britt sell?
The dealership sells Chrysler, Jeep, Dodge, and Ram vehicles. They also have a selection of used cars from other brands.
Final Thoughts On Jimmy Britt Chrysler Jeep Dodge Ram Reviews
Jimmy Britt is a decent dealership with some clear strengths and weaknesses. The vehicle selection is good, and the sales team can be helpful. But service wait times and pricing negotiations are common complaints.
If you plan to visit, go prepared. Call ahead for service. Know your budget before negotiating. Read recent Jimmy Britt Chrysler Jeep Dodge Ram reviews to set expectations.
Many customers leave happy with their new vehicle. Others feel the experience could be better. Your mileage may vary, but being informed helps you get the best outcome.
Remember to leave your own review after your visit. Your opinion helps other shoppers make smart decisions. Whether you buy a Jeep, Ram, or Dodge, take your time and ask questions.
The dealership has been serving Savannah for years. They have a loyal customer base. With some improvements in service speed and pricing transparency, they could earn even more positive reviews.
For now, go in with realistic expectations. You can find a good deal if you are patient. And if service takes longer than expected, at least you know the coffee is free.