If you are shopping for a used SUV, you might be asking yourself, are 2021 Jeep Grand Cherokees reliable? Looking at used models, 2021 Grand Cherokees generally show fewer powertrain complaints than some earlier years. This makes them a interesting option for buyers who want a capable vehicle without the headaches of older generations.
The 2021 model year is a bit of a bridge. It was the last year for the previous generation design before the all-new 2022 model arrived. This means Jeep had plenty of time to work out the bugs. But that does not mean it is perfect. Let us look at the data and owner experiences to see if this SUV holds up.
Are 2021 Jeep Grand Cherokees Reliable
When we talk about reliability, we look at how often a vehicle needs repairs and how serious those repairs are. For the 2021 Grand Cherokee, the answer is mixed but generally positive. Many owners report trouble-free driving, but there are some common issues to know about.
Overall Reliability Ratings From Major Sources
Several organizations track vehicle reliability. J.D. Power gave the 2021 Grand Cherokee a “Great” rating for quality and reliability. Consumer Reports also scores it above average in most areas. These ratings are based on surveys from actual owners.
- J.D. Power: 83 out of 100 (Great)
- Consumer Reports: 3 out of 5 (Average to Above Average)
- RepairPal: 3.5 out of 5 (Average for Midsize SUVs)
These scores show that the 2021 model is not a trouble magnet. It sits in a solid middle ground. You are not likely to face major breakdowns, but you should also expect some minor annoyances.
Common Problems Reported By Owners
No car is perfect, and the Grand Cherokee has a few weak spots. The most frequently reported issues for the 2021 model include:
Electrical System Glitches
This is the number one complaint. Owners report the Uconnect infotainment system freezing or restarting randomly. The screen might go black or become unresponsive. Some also mention the backup camera not activating when shifting into reverse.
- Infotainment screen freezes
- Bluetooth connection drops
- Backup camera delays or failures
- Dashboard warning lights coming on for no reason
These issues are usually fixed with a software update. Jeep dealerships can do this for free under warranty. If you buy a used 2021, check if the latest software has been installed.
Transmission Hesitation
Some owners notice a slight hesitation when accelerating from a stop. The 8-speed automatic transmission can sometimes feel jerky or slow to shift. This is more common in the V6 models than the V8.
Most of the time, this is not a sign of failure. It is often a calibration issue. A software reflash from the dealer can smooth out the shifting. If the problem persists, it might indicate a worn valve body, but that is rare.
Air Suspension Problems (If Equipped)
The optional air suspension system adds comfort and off-road capability. However, it can be a source of trouble. Some owners report the system failing to raise or lower the vehicle. The compressor can also fail, leading to a costly repair.
- Vehicle sits unevenly
- Compressor runs constantly
- “Service Air Suspension” warning light
- Leaks in the air struts
If you are looking at a used Grand Cherokee with air suspension, ask for service records. This system is expensive to fix out of warranty. A replacement compressor can cost over $1,000.
Powertrain Performance And Durability
The 2021 Grand Cherokee comes with three main engine choices. Each has its own reliability profile.
The 3.6L Pentastar V6
This is the most common engine. It produces 295 horsepower and is generally reliable. Earlier versions of this engine had issues with the oil cooler and rocker arms. By 2021, most of these problems were fixed.
Still, some owners report oil leaks from the cooler housing. This is a known weak point. The repair is not cheap, but it is not a catastrophic failure. Regular oil changes help extend the life of this engine.
The 5.7L Hemi V8
The V8 is a powerhouse with 360 horsepower. It is known for its durability. However, it does have a common issue with the “hemi tick.” This is a ticking noise from the engine that can be normal or a sign of worn lifters.
Many Hemi engines make a ticking sound and run fine for years. But if the tick is loud or accompanied by a check engine light, it could be a problem. The V8 also uses more fuel, but that is expected.
The 6.2L Supercharged V8 (Trackhawk)
This is the high-performance version. It is very reliable for a 707-horsepower SUV. The main issues are related to the supercharger and cooling system. These are expensive to fix, but they are not common in daily driving.
If you buy a used Trackhawk, make sure it was not abused. Hard launches and track use can wear out components faster. A well-maintained Trackhawk is a solid vehicle.
Interior And Build Quality
The interior of the 2021 Grand Cherokee feels upscale for its class. Soft-touch materials are used on the dash and door panels. However, some owners report squeaks and rattles over rough roads.
- Trim pieces may come loose
- Seat heaters can fail
- Sunroof may develop wind noise
- Leather seats can show wear quickly
These are minor annoyances rather than major failures. Most can be fixed under warranty or with simple DIY repairs. The overall build quality is good for a vehicle that was designed in the mid-2010s.
Safety And Recalls
The 2021 Grand Cherokee earned a five-star overall safety rating from the NHTSA. It also got good scores from the IIHS. However, there have been several recalls for this model year.
Common recalls include:
- Steering wheel may detach from the column
- Brake booster may fail
- Rearview camera may not display
- Airbag may not deploy properly
Before buying a used 2021 Grand Cherokee, check the VIN on the NHTSA website. Make sure all recalls have been completed. This is a simple step that can save you from safety issues.
Long-Term Ownership Costs
Owning a 2021 Grand Cherokee is not cheap, but it is not outrageous either. Here is what you can expect to spend:
- Annual repair cost: $650 to $900 (average for midsize SUVs)
- Oil change: $50 to $80
- Brake pads: $300 to $500 per axle
- Tires: $800 to $1,200 for a set
These costs are similar to competitors like the Ford Explorer or Toyota 4Runner. The Grand Cherokee does require premium fuel for the V8 engines, which adds to running costs.
How To Choose A Reliable Used 2021 Grand Cherokee
If you decide to buy a 2021 Grand Cherokee, follow these steps to get a good one:
- Check the service history. Look for regular oil changes and transmission services.
- Test drive the vehicle. Pay attention to transmission shifts and any unusual noises.
- Inspect the infotainment system. Make sure the screen works and the backup camera activates quickly.
- Check for air suspension issues. If equipped, listen for the compressor and check the ride height.
- Look up recalls. Use the VIN to see if all recalls are done.
- Get a pre-purchase inspection. A mechanic can spot problems you might miss.
Following these steps will help you avoid a problematic vehicle. Most 2021 Grand Cherokees are reliable, but a bad example can be a headache.
Comparing The 2021 Model To Other Years
The 2021 model is often seen as a sweet spot. Earlier models (2014-2018) had more transmission and electrical issues. The 2019 and 2020 models improved, but the 2021 is the most refined version of this generation.
Compared to the 2022 model, the 2021 is simpler and less expensive to repair. The 2022 has a new design with more technology, but it also has more potential problems. If you want proven reliability, the 2021 is a safer bet.
Owner Satisfaction And Resale Value
Most owners are happy with their 2021 Grand Cherokee. They like the comfortable ride, strong engines, and off-road capability. The resale value is good, though not as strong as the Toyota 4Runner.
Depreciation is average for the class. A 2021 Grand Cherokee will lose about 40% of its value over five years. This is better than many American SUVs but worse than some Japanese competitors.
Final Verdict On Reliability
So, are 2021 Jeep Grand Cherokees reliable? The answer is yes, with some caveats. The powertrain is solid, especially the V6 and V8 engines. The main issues are electrical glitches and minor build quality problems.
If you buy a well-maintained example and keep up with software updates, you can expect many years of service. The 2021 model is one of the most reliable years for the Grand Cherokee. It is a good choice for anyone who wants a capable and comfortable SUV.
Frequently Asked Questions
Is The 2021 Jeep Grand Cherokee Reliable For Long Trips?
Yes, it is very comfortable for long drives. The V6 engine provides enough power for highway cruising. Just make sure the infotainment system is updated to avoid screen freezes during your trip.
What Is The Most Common Problem With The 2021 Jeep Grand Cherokee?
The most common issue is electrical glitches with the Uconnect system. This includes screen freezes and backup camera delays. Most of these can be fixed with a software update from the dealer.
Should I Buy A 2021 Jeep Grand Cherokee With Air Suspension?
Only if you want the extra comfort and off-road capability. The air suspension is expensive to repair out of warranty. If you can find one with a good service history, it can be reliable.
How Long Will A 2021 Jeep Grand Cherokee Last?
With proper maintenance, you can expect 200,000 to 250,000 miles. The engines are durable, and the transmission is solid. Regular oil changes and fluid services are key to long life.
Is The 2021 Jeep Grand Cherokee Better Than The 2020 Model?
Yes, the 2021 model has fewer reported issues than the 2020. Jeep made small improvements to the electronics and transmission calibration. It is the most refined version of this generation.
If you are looking for a used SUV that balances capability, comfort, and reliability, the 2021 Grand Cherokee is a strong contender. Just do your homework and choose a well-maintained example. You will likely enjoy many miles of trouble-free driving.